Sikorsky Announces Expanded Support in Asia
with Plans for New Customer Support Center
SOURCE: SIKORSKY HELICOPTERS APR 17, 2017
SINGAPORE, April 18, 2017 – Sikorsky, a
Lockheed Martin Company today announced plans to expand its S-92® and S-76™
helicopter support services in the Asia-Pacific region. Thai Aviation Services
is scheduled to become the first Sikorsky Customer Support Center in Thailand
by the end of 2017. The announcement was made at the inaugural 2017 Rotorcraft
Asia show.
“This decision further exemplifies Sikorsky’s
commitment to the Asia-Pacific region and to our continued focus on customer
support excellence,” said Christophe Nurit, Sikorsky’s regional sales
executive, Asia. “As the preferred service center in Thailand, Thai Aviation
Services will provide a critical role in offering the highest level of support
for Sikorsky helicopters in a strategically important region.”
“Thai Aviation Services has a long-standing
partnership with Sikorsky over the past 25 years. We look forward to expanding
this partnership through the designation as a Customer Support Center and
putting our extensive experience operating Sikorsky aircraft to use for the
benefit of supporting all Sikorsky aircraft operating in the Asia Pacific
region,” said Craig Havas, Thai Aviation Services Deputy Managing Director –
Operations, and S-92 Chief Pilot.
Customer Support Centers enable quick access
to Sikorsky logistics and spare parts inventory for operators while providing
advanced service capabilities. This support center will represent Sikorsky’s
seventh in the Asia-Pacific region and add to the growing network of 20
Sikorsky support centers world-wide.
In addition to authorized support centers,
Sikorsky’s customer support organization maintains four forward stocking
locations in S-92 and S-76 fleet-concentrated regions and fields more than 100
customer service representatives, all connected through Sikorsky’s
state-of-the-art Customer Care Center in Trumbull, Connecticut.
Sikorsky and Thai Aviation Services have done
business together for more than 25 years. Thai Aviation Services operates only
Sikorsky helicopters and recently renewed its existing fleet of commercial
helicopters with five S-76D™ medium lift and two S-92 heavy lift aircraft.
These aircraft enable the Bangkok-based operator to continue its track record
of providing safe, reliable helicopter transportation to oil and gas customers
in the Gulf of Thailand.
Original post: aviationpros.com
Related post:
Thai Aviation Services Website: Here
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